Refund policy
Refund Policy
At Red Peach Gallery, we take great care to ensure all our products meet the highest quality standards. Due to the nature of our items, we do not offer refunds. Please read the following important details before making your purchase:
- No Refunds: All sales are final. We do not accept returns or exchanges unless the item is faulty or damaged upon arrival.
- Damages and Issues: Please inspect your order upon reception. If your item is defective, damaged, or you receive the wrong product, contact us immediately so we can evaluate the issue and make it right.
- Packaging Issues: If the damage appears to be caused by the packaging or shipping process, please also contact the postal carrier or courier to report the issue.
- Order Accuracy: Double-check your order details before completing your purchase, including sizes, colors, and quantities.
- Custom or Personalized Items: Custom or personalized products cannot be returned or refunded.
Contact Us:
Red Peach Gallery
4 / 72 Bridge Street, Ahuriri, Napier 4110
Phone: 06 835 4773
Email: janice@redpeachgallery.com
Hours: Tues-Sat 10am-4pm, Sunday 11am-4pm, Monday Closed
Thank you for supporting Red Peach Gallery and understanding our policy.